From time to time Balance Curve publish articles designed to support and assist our clients. Some of our historical articles are found below.

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Leadership and the constant danger of Overconfidence

By Mark Rosenberg | 21st October 2019

A Shelley Gare article in the SMH Good Weekend (25 May 2019) throws doubt on the success of the decades of academic and consultancy effort intended to improve leadership skills in business.   Titled “How phonies and self-promoters came to rule the world” Gare writes that the world has become so obsessed with money and so…

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Dealing with really difficult bosses

By Mark Rosenberg | 2nd April 2019

Some bosses seem to be permanently ensconced at the high end of the “difficult to deal with” continuum. They don’t just have their moments – they’re frequently really difficult to deal with. Under pressure they’re intransigent, aggressive, and highly emotional. Think Donald Trump. Bill Eddy, President of the High Conflict Institute, suggests that approximately 15%…

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Being “Fair”. Can You Be Fair to Everyone?

By Mark Rosenberg | 6th September 2017

In a recent blog I talked about relationship trust and how it was critical to a leader’s credibility.   Important to building this trust is making decisions that are seen as “fair to everyone” – something easier said than done.  How can a leader make decisions that everyone involved see as fair? In business, team leaders…

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Discussing Performance – How to avoid having a civil war

By Mark Rosenberg | 23rd August 2017

It’s unbelievable how quickly “performance” conversations can spiral out of control. Formal performance reviews have their own particular challenges, but even informal performance conversations can be tricky. I recently observed one of my workshop role-plays where a participant was playing a team leader having a conversation with a member of his team who wasn’t performing…

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The Art of Persuasion – How to get people to work with you, not against you

By Mark Rosenberg | 5th December 2016

Sometimes it’s frustrating being a manager. You work hard to try to get the outcomes you believe are in the best interest of the organisation, but get slowed down by “difficult recalcitrant people” who somehow fail to immediately grasp the inherent wisdom in what you are proposing. How do you get these people on board?…

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An Easy Way to Save Time

By Mark Rosenberg | 25th October 2016

Far too much management time is spent on what I call “silly conflict” or misunderstandings that are a waste of time and a source of frustration and stress for managers. Misunderstandings are usually the result of the way we communicate. So how do you avoid wasting precious time on silly conflict? The key is becoming…

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How do you become a Consummate Listener?

By Mark Rosenberg | 11th October 2016

On Saturday night I came thudding back to earth. During the week I like to think of myself as a consummate listener – someone who enables my clients to really feel heard and understood. But on Saturday night my 17 year old daughter gave it to me straight – Dad, you’re looking at me, but…

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Understanding Difficult People

By Mark Rosenberg | 22nd September 2016

This is a continuation of my last blog on Dealing with Difficult People. If you haven’t read that blog, here is a link as it’s worth a quick read:   If the first step in dealing with a difficult person is “Self-Reflection” – getting a handle on what’s going on for you, the second…

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Dealing with Difficult People

By Mark Rosenberg | 6th September 2016

Every now and then you come across someone who makes life really difficult. They take up more of your time than you’d like, and are responsible for creating an inordinate amount of stress and anxiety in your world. How do you deal with these “difficult” people? It isn’t easy. A useful starting point is to…

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Genius and Grit

By Mark Rosenberg | 5th June 2016

This post was written with my colleague Dr John Waters. Thomas Edison’s famous saying that “Genius is 99% perspiration and 1% inspiration” reflected his belief that creativity is more a product of work than it is of the imagination. The truth of his aphorism is demonstrated in all forms of creativity, whether in science, in art…

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